We follow The IEE Code of Practise for In-service Inspection and Testing of Electrical Equipment.

Published by The Institution of Electrical Engineers

We also take guidance from the  BS 7671(The IEE Wiring Regulations) 16th Edition publication.

We are an quality driven and we specialises in Portable Appliance Testing in the North East of England.

Our belief is to run an ethical company and be as clear as possible on safety, cost, time and service. We won't turn a blind eye to faults/ dangers even if sometimes the customer finds this an inconvenience!

What we will do is endeavour to suggest or find a solution to any problem and keep your place of work operating/ running safely.

 We now stock a number of common items needed in the work place for replacement where necessary:

IEC computer power leads,

extension socket leads 4 gang/ 6 gang,

230v extension leads 5/10/15/20 meters,

110v 5/10/20 meter heavy duty extension leads,

RCD's,

We can also make up leads to your requirements- just ask!

We will always try to be clear on the length of time a job will take. Sometimes a lot of small repairs can slow the number of items tested but they still have to be done! The time is normally reduced considerably on further visits when you have a system in place! 

We always endeavour to send at least two people to every job no matter how small.

We need every co-operation from you to make our job possible.

• All IT equipment will only be given a formal visual inspection unless other tests are specifically asked for by the responsible person.                             
•  IT equipment must be shut down by the responsible person before any tests can take place.
  
• Only tests that our testing personnel think are appropriate for the IT equipment will be undertaken.
  
• IT equipment must be re started/ booted-up by the responsible person or a designated person acting on their behalf.
  
• Our personnel will not shut down or restart IT systems!
  
• No responsibility for loss of information from IT equipment tested/not tested by persons working for North East Observation Limited will be accepted!   
• You need to make all in service items available to us to test eg:
  A large bottle chiller with the plug at the back may need moving or emptied to allow us access to the plug.
  Items buried at the back of cupboards must be made available etc.
  Rooms must be unlocked for access etc.
• If on attending we deem your site to be of an unacceptable danger to our employees we will immediately withdraw from site and you will be charged our day rate:- (£175+vat per person)!
• We do not tolerate any verbal or physical abuse at work and we will immediately withdraw from site and you will be charged our day rate:-(£175+vat per person)!
• On requesting our service it is understood that you are undertaking to accept and abide by our terms and conditions!
• Terms of payment: North East Observation Ltd expect payment within fifteen days net from sending of invoice unless otherwise agreed in writing.
• Non Payment: North East Observation Limited reserves the right to cancel all applied discounts on overdue invoices and will amend the charges to reflect our set prices! On continuation of non-payment North East Observation Limited will apply costs and interest to the debtors account!
• Please ask to view our full terms and conditions.